Terms of Use & Disclaimer

Terms of Use & Disclaimer


Effective Date: March 1, 2025


Welcome to ChangeCrack! By accessing or using our platform and services, you agree to these Terms of Use and our Disclaimer. Please read them carefully.



1. General Disclaimer


ChangeCrack provides AI-powered change management insights and expert-supported guidance. While we strive to offer practical recommendations, our platform does not constitute legal, financial or regulatory advice.

  • Users remain responsible for their own business decisions and should seek professional advice where necessary.
  • ChangeCrack serves as a support tool for change management execution but is not in any case a substitute for in-depth professional consulting.



2. Limitation of Liability


To the fullest extent permitted by law, ChangeCrack and its affiliates shall not be liable for any:

  • Direct, indirect, incidental, or consequential damages arising from the use of our platform, services, tools or recommendations.
  • Loss of business, profits, revenue or data resulting from reliance on AI-generated or expert-provided insights.
  • Misuse or misapplication of ChangeCrack’s AI guidance by users.

By using ChangeCrack, you acknowledge that all business decisions are made at your own risk.



3. AI and Human Expertise Disclaimer


The AI-driven guidance and expert guidance provided by ChangeCrack are based on best practices and user-provided data.

  • Results may vary, and we do not guarantee specific business outcomes.
  • Our platform facilitates change execution but does not replace professional strategic consulting.

Users are responsible for critically evaluating AI recommendations before implementation.



4. AI Usage & Third-Party Technology


ChangeCrack incorporates AI-powered insights and decision support, including technology powered by OpenAI’s ChatGPT.

  • By using ChangeCrack’s AI features, you acknowledge and agree to OpenAI’s Terms of Use.
  • AI-generated responses are processed in real time and are not permanently stored by OpenAI.

For details on how ChangeCrack handles data, see our Privacy Policy.



5. No Legal or Regulatory Advice


ChangeCrack does not provide legal, tax or regulatory advice. Users should consult their own legal or financial advisors for compliance-related matters. ChangeCrack does not ensure that user-initiated change management initiatives comply with applicable laws or industry regulations.



6. User Responsibilities


Users are responsible for how they apply ChangeCrack’s training, AI insights and coaching in their business environments.

  • Before implementing AI-generated recommendations, users should review internal policies and regulatory requirements.
  • ChangeCrack is designed as a learning and execution tool; the final responsibility for change decisions lies with the user.



7. Payment & Refund Policy


  • ChangeCrack offers time-limited access based on the selected package.
  • Payments are final and no refunds are provided unless required by applicable law.
  • Users agree to pay all applicable fees before accessing the services.
  • For enterprise agreements, customized terms may apply.



8. Data Privacy & Confidentiality


ChangeCrack values data privacy and confidentiality.

  • Personal data is handled in accordance with our Privacy Policy.
  • AI-driven responses are generated only based on user-provided inputs and do not access or store external confidential data.
  • ChangeCrack does not share user-provided content with third parties without explicit consent.

For full details, refer to our Privacy Policy.



9. How does ChangeCrack handle confidential or business-sensitive data?


ChangeCrack does not store or retain AI-generated user interactions permanently.

However, users should:

  • ⚠️ Avoid entering highly confidential business data, trade secrets or legally sensitive information.
  • ⚠️ Use anonymized personal or organizational data instead of specific names or roles (e.g., "Project Lead" instead of "John Smith, VP of Operations").
  • ⚠️ Review AI-generated insights before applying them to business-critical decisions.

For full details on data handling, see our Privacy Policy.



10. GDPR & Data Protection Compliance


We reserve the right to update these Terms of Use at any time.

  • Continued use of ChangeCrack after modifications constitutes acceptance of the revised terms.
  • Users are encouraged to review this page periodically for updates.



11. Governing Law


These Terms of Use shall be governed by and construed in accordance with the laws of Germany and the European Union.  Any disputes arising from the use of ChangeCrack will be subject to the exclusive jurisdiction of the courts in Germany.




Last modified on: March 1, 2025



How to Contact Us


If you have any questions regarding these Terms of Use, please contact us at:


ChangeCrack - Michael Wohlstein

Nibelungenstrasse 4

89518 Heidenheim an der Brenz

Germany

Email: legal@changecrack.com


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